By Susanna Speier
Denver Private Investigator Blogger
If you visit Trustify’s LinkedIn listing you’ll see an announcement that reads: "Trustify has 34 job openings - find the one for you." Positions titled “Marketing Content Copywriter” and “Content Producer” include great benefits. The listings, posted a month ago, also boast of a new and presumably improved mission dedicated to, “democratizing access to private investigation and intelligences services.” Does this mean the Arlington, Virginia based multi-million venture capital backed tech startup once poised to disrupt the private investigator industry is rising like a phoenix from the ashes of the dumpster fire of law suits that’s been following its demise?
Click on “apply” and get directed to a “This job is not available anymore” notification that was presumably posted and managed by a LinkedIn admin. Perhaps the position was filled? Scroll down to a heartfelt statement by Trustify founders, Danny Boice and Jennifer Mellon. After basking in the rays of their “God given mission” and reiterating several times that they regard employees as “family,” the couple concludes by praying for the opportunity to demonstrate their transparency to prospective employees.
Boice and Mellon's prayers evidently do not apply to former Trustify employees, Matthew Scott, Elisabeth Nugent, Kevin Wiggins, Stacy Blackburn, Bey Wesley, Matthew Blanchard, Bernadette Vielhaber and Andrew Little who just won a $260,000 judgement against the company for several weeks backpay, lost wages, damages and labor law violations. In addition to the most current coverage, Glen Helman’s Driven Forward blog posts includes a tally of all six of Trustify’s litigants complete with type, status, amount and an outstanding tab of $1,627,206.99.
Click through to Trustify’s derelict website and explore the catacombs of the former landing page. The skeletal remains of a footer note the celebrated and ostracized, “$99/hour” private investigator service with no retainer fee. Boice, his wife (the couple is separated now) and their staff sold PI services to people who wouldn’t ordinarily hire a private detective because the expense was prohibitive. Then private investigators with whom Trustify subcontracted took home $30 of what could be as much as a $99 hourly pay. In the era of the venture capital backed app, why not use the Uber model to make ridesharing more affordable for everyone? (As a freelance writer who lives paycheck to paycheck, I can totally understand the appeal.)
The Occupational Employment Statistics put out by the US Department of Labor put median 2018 hourly rate for private investigators in the United States at $27.50. While the PIs that I know, personally, tend to earn more, this was the average reported by the BLS in 2018.
Many independently employed private detectives can charge higher than the national average of $27 for their services because they have more experience than most of their competitors. Some have journalism degrees and others are former police and military. Some even have law degrees and all this is reflected in the price point.
It would be challenging, though not impossible, for a Colorado PI to sustain him or herself if they charged the median hourly wage in a state where even the small town residents pay big bucks for food and shelter. A recent Lending Tree study reported on CBS that Breckinridge, Colorado and Steamboat Springs, Colorado both made the top ten for most expensive towns in the country list. Boulder is the most expensive city in Colorado and with a median income there of $71,540 and with Denver skyrocketing it is not surprising people living and working in these regions need to be charging more and working more hours.
Several Colorado private investigators who were willing to give Trustify a go during their lean times informed me that because the service hadn’t properly vetted clients and provided no reimbursements for travel or database subscriptions, it wasn’t a viable investment of their time and energy. Consequently they stopped using the service to try and find work.
(Part 2 of 2 coming soon)
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